WU Webcams

[dmgould]

I have three webcams on WU. Two of them I ftp images directly to WU and then reference them for my website images. They are both down and have been down going on two days. The third one I ftp to my own site and WU pulls that image from a URL. It is still working properly. Looking on WunderMap I see there are many webcams that are not updating or missing completely now from the map. I'm wondering now how long it will be until the webcams are back. I remember back a while when support reported that rapid flash was never going to be back, and then all of a sudden it worked again. That just seems to be how WU is now.

[Johnny]

Hi Dave

Getting in touch with them about this problem is almost certainly now a waste of time. In 2014 - 2015 I had to get in touch with Weather Underground twice and on both occasions received a reply the same day - pretty good. However in 2016 I sent them an email on 16th April and received a reply on the 2nd May - very poor. Given that it takes radio communication 4.5 hours to send a message from Earth to Pluto I'm not sure what distant planet Weather Underground are now on.

Hopefully you'll get your pictures back soon, in the mean time I wonder how many of us use Weather Underground?

[Luc]

Oh well, WU is always telling me my weather station stopped with sending data and is very enthousiastic when my data returns. This is the only function I use from WU. I sent several mails to the CEO and meteorologist Karin, got replies they understood my problems and promised to solve them (this century).

[Jachym]

Yes, it is the same with Awekas, keeps sending me emails my station is offline (maybe its because it has been since last week, but who knows)

[dmgould]

My cameras came back up yesterday and then went back off line again over night. Today they came back up again. I noticed they completely changed the weather pages for specific towns (locations), a completely new design. Like the rest of you I don't even bother sending them messages anymore. I generally get no response or a response weeks later. They used to be very responsive with email messages back right away from support. Those days are gone it seems.

[Fraggboy]

I'm in the same boat with my images. IF you view the calendar, it's a hit and a miss with my images. None of my timelapse videos ever show correctly. I'm about to give up and remove my PWS/cam from WU.

They don't deserve my data..

[Johnny]

Same here, I gave up sending my Bloomsky images to Weather Underground months ago - it seemed to be pot luck if they actually showed up.

[tsunamiscott]

I understand that WU is dropping the webcam feature after Dec 15th. They cite a reduction in staff and negative ROI.