Page 1 of 1

still Unauthorized access.

Posted: Fri Aug 09, 2024 2:29 pm
by pd3lkn
can annyone solve this for me please my hosting provider cannot help me they told me is a software fault and not an server problem

i have replaced a backup and its give me the same problems
also deleteted the config .php to start the setup.php new but when a do the serverCheck at the setup.php i get the same error
also when i do the MySql test in the setup.php i get the same error
and at the end when a want to save the setup i get that error

also deletet the ssl
and used serval php from 7.4 till 8.1

i ran out off solutions

Re: still Unauthorized access.

Posted: Sun Aug 11, 2024 11:46 am
by FSC830
can annyone solve this for me please...
this is still impossible.
No on else can solve this than you.
Except you are willing to provide all information about the type of your contract, including the access credentials.
Do you have a contract about a web site hosting, a (virtual) server, ...?
Or at least you need to provide an access to your local PC (remote sessions) as "jump host" to your hosted site/server.
And even then it would be difficicult without knwoledge about the history and steps taken.

So maybe best is to start totally from scratch.

Regards

Re: still Unauthorized access.

Posted: Sun Aug 11, 2024 2:53 pm
by pd3lkn
i start totally from scratch

my hosting provider is vimex.nl

i have found that when i go to my cpannel and then set php version 8 i got his
php 8.jpg
php 8.jpg (104.03 KiB) Viewed 16437 times
but its abracadabra for me

and all other php version from php 7 - 8.3 i get unautorizend acces wen i do the servercheck in setup.php

my web adress is https://pd3lkn.nl/template
hopefuly you can help me with tis info from my site

Re: still Unauthorized access.

Posted: Mon Aug 12, 2024 6:04 am
by FSC830
This seems that at least some files are not modified for PHP8.x (undefined array key).
I did setup a complete new enviroment just 5 days ago at a hosted virtual server, only operating system was done by an automated process from provider.
All other stuff like PHP, mysql, apache and configuration was installed and configured by myself.

I did this for testing purposes of my "life" site to check also for a very specific error.
At this test site I copied all files from my operating site and it runs without any issues (except some hours in the database are missing as I did not copy these values to fill the gap from time of backup to time of importing).

So what I want to say is that eiter in setup of the basics (PHP, mysql, database) is an error or in the files/configuration.
As PHP and mysql is usually installed/provided from the hosting site, its most likely a configuration issue.

Hopefully you have a SSH access to your site to check some more things.
If an SSH access is possible login and run some commands, i.e. php -v (shows PHP version), php -m (shows installed modules).
Run also mysql -u username -p (replace username with the name of your database admin and enter the password when prompted) to check if you can access the database at this level.
Run a directory listing of your template files and check owner and group, usually both should be www-data.
If all of these succeeds, we can look at the template files.

Regards

Re: still Unauthorized access.

Posted: Mon Aug 12, 2024 12:31 pm
by pd3lkn
yesterday i get the token and dowloaded the 19.0 verion
put it on my public_html in the template map


my hosting provider resettet the whole thing back to default
but got the same errors

Re: still Unauthorized access.

Posted: Mon Aug 12, 2024 1:24 pm
by FSC830
You have got a PM.