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Not updating

Posted: Tue Jan 02, 2018 7:15 pm
by danville
The plugin update does not download or install from the Plugins Setup page. The blocks update does not download or install either from the Blocks Setup page.

All that happens is a white dialog box appears without text.
blankUpdateMeteotemplate.png
blankUpdateMeteotemplate.png (87.12 KiB) Viewed 3668 times
This was working earlier on with 16 and has not worked since.

I have installed the bug fix without fixing this issue. I am not sure if it is a permissions issue or not.

I have since installed 17 with no change.

Re: Not updating

Posted: Tue Jan 02, 2018 8:06 pm
by jay_hoehn
Danville,

It is possible that you may not be able to update automatically. Some people can't.

Jay

Re: Not updating

Posted: Wed Jan 03, 2018 1:20 am
by Jachym
Hi,
either communication problem between your and my server, or also try F12 and check the console if you see any errors. Sometimes the issue is also https. Majority of people should now be able to use this feature, but there is still 1-2% of users for whom the only way to update things is manual FTP transfer