Meteotemplate Forum

My Interactive graph is showing the wrong time scale at the bottom and the times in the popup boxes. The time is exactly minus 7 hours. The data displayed is correct for the correct time. Example: The temp at 8:00 am this morning was 41.3 if you look at the time of 1:00 am on the graph is shows 41.3. It is the graph times that are wrong. Help please.

Jay

Hi Jay
to increase your confusion:
seen from here (Switzerland), it looks all right (8 am - 41.3 °F) ?
iatros

Latros,
Thanks for looking. I am confused. I deleted the cache and still seeing the same issue.
Jay

I suspect they must have made some change in Highcharts, because similar issue was in Meteogram and Interactive Graph was working fine, it is there since v1, people would notice...

Can it be fixed?

Jay

I will have to look at what exactly they did

jay_hoehn wrote: ↑Tue Jan 09, 2018 3:24 pm My Interactive graph is showing the wrong time scale at the bottom and the times in the popup boxes. The time is exactly minus 7 hours. The data displayed is correct for the correct time. Example: The temp at 8:00 am this morning was 41.3 if you look at the time of 1:00 am on the graph is shows 41.3. It is the graph times that are wrong. Help please.

Jay

Mine is plus 1 hour, could it bee something related to UTC time? (Denmark UTC +1 hour --- US UTC -7 hour)

https://www.timeanddate.com/time/map/

Graftime on popup shows correct time.

I sent Jay a fix to test, if it works I will release it

Mine is plus 1 hour, could it bee something related to UTC time? (Denmark UTC +1 hour --- US UTC -7 hour)

https://www.timeanddate.com/time/map/

Graftime on popup shows correct time.

I'm UTC +1 also - my interactive graph is correct!

Jachym,

Not sure if this might help, but the new lite mobile site interactive graph has the correct times on it. Just noticed this.

Jay

Noticed that the popup on the block shows the correct time.
It is only the block it self that differs. (+1 hour ahead)

Hi,
yes, which makes no sense... the new mobile homepage uses the same setting as the interactiveGraph one

georg wrote: ↑Thu Jan 11, 2018 7:33 pm Noticed that the popup on the block shows the correct time.
It is only the block it self that differs. (+1 hour ahead)

Hi georg

Your "big" graph looks fine to me. Time is now 20:58 and latest record from 20:55
Time on x-axis on the right is 21:00
http://vejr.arloese.dk/template/pages/station/graph.php

Inspector gives this option:

Highcharts.setOptions({
global: {
useUTC: true
},
lang: {
months: ['Januar', 'Februar', 'Marts', 'April', 'Maj', 'Juni', 'Juli', 'August', 'September', 'Oktober', 'November', 'December'],
shortMonths: ['Jan', 'Feb', 'Mar', 'Apr', 'Maj', 'Jun', 'Jul', 'Aug', 'Sep', 'Okt', 'Nov', 'Dec'],
weekdays: ['Søn', 'Man', 'Tir', 'Ons', 'Tor', 'Fre', 'Lør'],
resetZoom: ['Standard zoom']
}
});

But this is one hour ahead:
http://vejr.arloese.dk/template/indexDesktop.php

Inspector gives this option:

Highcharts.setOptions({
global: {
useUTC: true
},
lang: {
months: ['Januar', 'Februar', 'Marts', 'April', 'Maj', 'Juni', 'Juli', 'August', 'September', 'Oktober', 'November', 'December'],
shortMonths: ['Jan', 'Feb', 'Mar', 'Apr', 'Maj', 'Jun', 'Jul', 'Aug', 'Sep', 'Okt', 'Nov', 'Dec'],
weekdays: ['Søn', 'Man', 'Tir', 'Ons', 'Tor', 'Fre', 'Lør'],
resetZoom: ['Standard zoom']
}
});

Inspector also finds this option:

Highcharts.setOptions({
global: {
useUTC: false,
timezoneOffset: -60
},
lang: {
months: ['Januar', 'Februar', 'Marts', 'April', 'Maj', 'Juni', 'Juli', 'August', 'September', 'Oktober', 'November', 'December'],
shortMonths: ['Jan', 'Feb', 'Mar', 'Apr', 'Maj', 'Jun', 'Jul', 'Aug', 'Sep', 'Okt', 'Nov', 'Dec'],
weekdays: ['Søn', 'Man', 'Tir', 'Ons', 'Tor', 'Fre', 'Lør'],
resetZoom: ['Standard zoom']
}
});

Maybe you wanna have a look at the timezone-option: https://api.highcharts.com/highcharts/global.timezone
Requires moment.js but user just have to type in location and Highcharts takes care of the rest (also at DST-change).

Kind Regards

Highcharts adjusts time based on user system time, which is a problem because thats not what we want. Setting it to UTC should prevent this because it tells the script not to convert anything. What puzzles me is that the same setting works in other blocks/pages

Jachym wrote: ↑Thu Jan 11, 2018 10:18 pm ...Setting it to UTC should prevent this because it tells the script not to convert anything.

Yes...but one of the options got

useUTC: false,

Regards

HI,

Sorry but the issue is still alive for me and I don't know wy!
I take the time to have a look on it since long months!
All PhP file seems to be correct.
Any idea?
thks

hello guys same problem, the chart is one hour ahead, and is it possible to solve the problem?
thanks

I'm sorry, but I have the same problem. My interactive graph on the block show +2 hour. The popup on the block shows the correct time. Even if I change from "Today" to "last 24 hours" or "yesterday" the graph show the correct time, but when I open the home page the time is +2 hour (the block is set on "Today", i already try to change the default configuration but nothing changed).

Is it possible to fix this problem?

Can you please post a screenshot showing the issue?
Currently I dont know where at the page is the issue you taklng from.
Which block is it?

Regards

Hi,
I see. I did install the interactiveGraph block some days ago, but all was fine.
Today I noticed that the hour at the x-axis wat abt. 2 hours ahead. Modifying time zone in main setup did not change anything.
But switching in the block from i.e. "Today" to "Yesterday" or switching from "Temperature" to "Dewpoint" the time at the axis was displayed correct again... very weird.

Regards